Shipping and Delivery Policy

We deliver to all cities in Saudi Arabia. We do not ship outside the Kingdom.

Jeddah

  • Delivery: our own courier.
  • Time: 8 to 48 hours on working days.
  • Fee: 9 incl. VAT, free for orders over 219.

Other cities

  • Delivery: approved shipping companies.
  • Time: usually 2 to 7 working days depending on the city.
  • Fee: shown at checkout based on your city, free for orders over 219.

Store pickup

  • From our Al-Ruhaili branch in Jeddah after the "ready for pickup" message, free of charge.

Notes

  • Delivery time starts from order confirmation and payment; Fridays and public holidays are not counted.
  • You receive a tracking number by message once the order ships.
  • Heat-sensitive products are packed with care.
  • Please make sure your address and mobile number are correct. If a shipment is returned due to a wrong address or no response, we reship it for a new shipping fee or refund after deducting shipping both ways.

Store details

  • Legal name: محل محترفين المكملات التجارية
  • Unified national CR number: 7005786814
  • VAT number: 310175670100003
  • Address: Al-Kawthar, Jeddah
  • WhatsApp: 0565306462
  • Email: [email protected]